Watermelon Hair Claw AKJK
Measurement: 4.3''/110mm in length, 1.5''/40mm in width
Material: cellulose acetate
This Watermelon Hair Claw AKJK draws inspiration from the refreshing and vibrant fruit, featuring a bold and fun design. Made with durable materials, it is perfect for securing hair in style. Makes a great statement accessory for any outfit🍉🍉🍉.
Frequently Asked Questions
✿ How do I contact you? ✿
Please email support@akjk.com . We are a small team but we do our best to respond to emails daily Monday-Friday. Please do not DM on instagram about your order - they will get swallowed whole and won’t help either of us there!
✿ Do you sell wholesale? ✿
I sure do! I also offer wholesale pricing for bulk orders intended for fundraisers, clubs, large events, etc. so please reach out if you are interested in such!
✿ When is _______ getting restocked? ✿
Your best friend when it comes to restock info will be my newsletter and the restock notifications you can sign up for on each product.
✿ When will my order be shipped? ✿
We fulfill orders as many days a week as possible! Current processing time is about 4-5 business days. We wait 24 hours before filling any orders to allow time for any needed corrections.
✿ Where the heck is my package? ✿
Love your excitement to receive your products! Here's your best course of action:
1. If you purchased Route purchase protection with your order, you can file a claim HERE
2. Does your tracking info say it is delivered but there is no package to be found? This is normal and is the result of parcels being scanned prematurely or out of order by USPS. It will normally arrive in the next day or two. If over a week has passed and your order still has not arrived, you will need to file a Missing Mail Search Request with the USPS HERE.
3. Check with your postal worker directly or with your local USPS branch - they have a LOT more power and info than I do from my little desk hundreds of miles away.
4. Please note, I cannot refund shipping or cover the shipping costs on orders that have been returned to sender or were the result of any error made while inputting your shipping address. As someone who has ordered things to the wrong address before, I know this sucks, but we’ve got our limitations.
✿ Do you accept returns? ✿
I don't :/ but if there is any issue with your order please email me and we can see what we can do to make it better!
✿ Okay but you still didn’t answer my question... ✿
Send that question over to support@akjk.com and we'll do our best to answer during the weekdays!
But please do not DM me for questions about your specific order as it will get lost in there! Email only for those issues please!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@akjk.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@akjk.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@akjk.com.
Watermelon Hair Claw AKJK
